Booking Policy

How Booking Works

Booking Policy

HomeBooking Policy

Last updated: July 2025

Everything you need to know about making a reservation with us.

Making a Reservation

Select one or more room categories, choose your dates and guests, and send your consolidated enquiry. You will receive a unique Booking ID for all rooms selected in a single booking.

Confirmation

  • A booking is confirmed only once our reservations team acknowledges availability and details.
  • One Booking ID covers all room categories chosen in the same enquiry.
  • You will receive a consolidated confirmation with all rooms, guests and the total amount payable.

Group & Event Bookings

For weddings, meetings and large groups, please contact our team directly for tailored arrangements and rates.

Questions about this policy?

Our reservations team is happy to help.